Your feedback is important to us!
SEGCHC is interested in what you think about the quality of our services and programs or the conduct of staff and volunteers. If you would like to provide feedback about what you like about the Centre, what you don't like or what we can improve on, we want to hear from you!
You are welcome to speak directly to our staff and volunteers to provide feedback in a respectful manner, however if you are uncomfortable or unable to provide feedback in person we offer the following options to you:
- You will find comment cards and a secure box outside of the public washrooms
- You can make suggestions via email to firstname.lastname@example.org
- Complete one of our annual client satisfaction surveys. This is your chance to tell us what you think about our Centre and the services or programs we provide. Ask a staff member when the next client satisfaction survey will be.
Please note we can not implement all of the suggestions that are received but we will do our best to take each suggestion into consideration.
For more information please see Admin Policy 2.1 - Complaints and Compliments
If you have any questions or concerns, please contact the Executive Director, Alex Hector at Alex Hector or 519-986-3982.
SEGCHC Compliment/Complaint Form
We appreciate your feedback. The SEGCHC staff work diligently to provide the best care possible for our patients/clients.